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Materials solutions for our customers

Learn more about the work we are doing to address our customers’ needs with bespoke solutions, world-class service and a commitment to responsible business practices.

Our customers operate across some of the world’s most critical industries, providing products and services that will help shape a more sustainable world. Our role is to actively help them address the key challenges facing their sectors, and society more broadly, by providing a reliable supply of metals and minerals that optimally fulfil their requirements; supported by consistently high quality service, and reflecting society’s increasing expectations for responsible production and sourcing.

Materials solutions for our customers

We do this through a broad range of integrated, materials solutions that build on our portfolio of future-enabling metals and minerals – whether from our high-quality and long-life assets or through complementary third-party production from selected suppliers. We aim to deploy our portfolio of future-enabling products and services in a strategic way, co-creating with customers a response that meets their critical needs to offer the right products and provide security of supply, flexibility, and risk mitigation measures.

In doing this, we are guided by our purpose – to re-imagine mining to improve people’s lives. Our approach to building a sustainable business aims to address the growing emphasis that a rapidly changing consumer society places on the importance of an ethical and lower carbon value chain. This translates into an offering that enables us to support our customers in meeting their sustainability targets, while at the same time helping us contribute to redefining industry standards and respond to evolving consumer expectations.

Materials solutions for our customers

Peter Whitcutt, CEO of Anglo American’s Marketing business, said: "We address our customers' materials needs with customised solutions, world-class service and a commitment to responsible business practices, helping them to drive sustainable growth.

“As we connect our products with customers around the world, we make it our priority to understand, anticipate and address their needs across the value chain, with a model that is built around nurturing long-term, mutually beneficial relationships and focused on achieving common objectives.”

Hilton Ingram, Executive Head of Marketing (Strategy & Precious Metals) at Anglo American, added: “We are committed to evolving and expanding our commercial offering to provide those solutions that will be instrumental for our customers to move the needle on the issues that will shape the future of their industries – from helping to decarbonise hard-to-abate sectors like steelmaking to developing  a traceable and responsibly sourced supply of base metals to support the growth at scale of key technologies – such as batteries or wind turbines – for the energy transition.

“We know that making a positive impact across our value chains is a collaborative effort, and one that requires a strong foundation of trust and an in-depth understanding of the unique challenges and opportunities facing the industries in which our products are sold.”

Learn more about our approach to provide materials solutions to our customers here.